Privacy Policy

Last updated: January 2024

Trinity Air Medical, LLC d/b/a Trinity Medical Solutions (“Trinity”, “we”, “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”).

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit trinityorganplacementservices.com (the “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect on our Site.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website or application operated by Trinity or any third party (including our parents, affiliates and subsidiaries); or
  • Any third party (including our parents, affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through our Site.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using our Site, you agree to the Privacy Policy.

Information we collect about you and how we collect it

We collect several types of information from and about users of our Site, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number and any other identifier by which you may be contacted online or offline (“Personal Information”).

Disclosure of your information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

  • To our parents, subsidiaries and affiliates.
  • To contractors, service providers (including air carriers and ground transportation vendors), and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.
  • With your consent.

We may disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trinity, our customers, or others.

How long we keep data and how we manage it

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The retention period for specific personal data varies based on the nature of the data, the purpose of its collection, and relevant legal or regulatory obligations. After this period, your personal data will either be deleted or anonymized so that it can no longer be associated with you, unless otherwise required by law. 

Your rights to your data

You have certain rights in respect of the information that we collect about you, including:

  • The right to be informed of the ways in which we use your information.
  • The right to ask us not to process your personal data for marketing purposes.
  • The right to request access to the information that we hold about you.
  • The right to request that we correct or rectify any information that we hold about you which is out of date or incorrect.
  • The right to withdraw your consent for our use of your information, which you can do by contacting us.
  • The right to receive a copy of any information we hold about you.
  • In certain circumstances, the right to ask us to limit or cease processing or erase information we hold about you.

To exercise your rights, you may contact us at privacy-team@trinityairmedical.com.

Data security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you or where you have chosen) a password for access to certain parts of our Site (if applicable), you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.


We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided use with personal data, their parent or guardian may contact our privacy team at the email address listed at the bottom of this policy.

Changes to our Privacy Policy

Trinity reserves the right to modify this Privacy Policy at any time. We will use our best efforts to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, those users for whom we possess their personal information will be notified by email and/or SMS. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active, and deliverable email address for you and for periodically visiting our Site and this Privacy Policy to check for any changes. 

Contact information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at privacy-team@trinityairmedical.com.